NextGen Healthcare, a renowned electronic health record software developer, reportedly announced its exclusive collaboration with Doctible, a platform that allows healthcare providers to gain real-time feedback from their patients while automating back-office operations.

Doctible enables practices to retain patients and further grow from its comprehensive communications suite. This portfolio helps practices accelerate their online reputation as well as leverage HIPAA compliant texting in order to have more efficient communication.

Doctible platform easily combines with the NextGen Office® cloud-based EHR (Electronic Health Record) and PM (Practice Management) system to support small practices to support growth and increase loyalty.

This platform also gives entirely customizable appointment reminders for the prevention of no-shows and further bring practice into the modern era.

Reputation Management and Smart Reminders and Communication are two of the key components of the suite. Reputation management is useful since, in a world where online reviews are being used to find a perfect healthcare provider, this simple-to-operate platform helps improve a practice’s reputation.

Meanwhile, smart reminders and communication platform ensure that patients get the correct message at the right time to reduce missed appointments.

Chief Executive Officer of Doctible, Ajit Viswanathan stated that the company is thrilled to collaborate with Nextgen Healthcare and its innovative, industry-leading practice management system for small healthcare providers.

Viswanathan further added that this combined experience supports practices with a fully-automated platform that would help to grow patient loyalty while minimizing no-shows.

Executive Vice President and Chief Solutions Officer of NextGen Healthcare, John S. Beck stated that while the company is increasingly innovating organically, collaborations would be a quick and economical ways to extend capabilities to benefit the company’s clients.

Beck further added that the new partnership with Doctible would allow small practices using NextGen Office to bring in growth while offering enhanced care for its patients.

Recently, in December 2019, NextGen Healthcare completed the acquisition of Otto Health, to take it further in its mission of facilitating clients integrated capabilities that further delight and engage the patients.

Source credit: https://www.nextgen.com/-/media/files/press-releases/18696.pdf