Microsoft, Telefonica announce new AI and edge computing partnership
Category: #tech  By Mateen Dalal  Date: 2019-02-26
  • share
  • Twitter
  • Facebook
  • LinkedIn

Microsoft, Telefonica announce new AI and edge computing partnership

Telefónica will expand the use of Microsoft’s Azure Cognitive Services over all customer relationship channels

The companies will also work to develop Telefónica’s smart applications for connected home devices

Microsoft Corp. and Telefónica recently announced a strategic partnership at the ongoing Mobile World Congress, for working together on projects to accelerate innovation at Telefónica and help transform the telecommunications industry.

Reportedly, the new partnership deal involves combining the power of Telefónica’s state-of-the-art networks and exceptional customer proposition with Microsoft’s Azure AI platform, for designing services that telcos will provide in the future. The agreement will also help evolve Microsoft’s edge computing strategy, which aims at positioning the company’s could division for the future, where a growing amount of application processing would be done closer to the end users.  

According to Telefónica, this partnership would build on the previous works of both the companies around the usage of data, as well as the Fourth Platform from Telefónica to power products such as its AI-powered digital assistant, Aura. The use of intelligent technology for transforming the network will remain a key focus of this partnership.

Telefónica, as part of the new agreement, would be expanding its use of Azure Cognitive Services across supplier and customer service channels, in addition to working with Microsoft to develop cloud-based connected home devices. The companies will particularly look to evaluate the use of Azure Cognitive Services as the basis for future smart applications of Telefónica, it informed.

Supposedly, Azure Cognitive Services enables users to benefit from the machine learning research of Microsoft for adding features like speech recognition into their applications. Telefónica already uses the service for Aura, its customer service chatbot.

Microsoft CEO Satya Nadella stated that, Telefónica has been leading in the use of AI to transform customer engagement, with this partnership helping to further build on this history of innovation. The companies will collaborate to apply the power of Azure and Azure AI in creating innovative experiences for millions of customers of Telefónica worldwide, Nadella added.

  • share
  • Twitter
  • Facebook
  • LinkedIn


About Author

Mateen Dalal    

Mateen Dalal

Mateen has completed his Bachelor’s degree in electronics and telecommunication engineering, post which he lent his proficiency to the industry, working as a quality and test engineer. Drawn intricately toward the field of content creation however, Mateen soon switc...

Read More

More News By Mateen Dalal

Air France-KLM & JAL make bids to purchase stake in Malaysia Airlines
Air France-KLM & JAL make bids to purchase stake in Malaysia Airlines
By Mateen Dalal

Air France–KLM S.A., one of the leading global air transport players, has reportedly made a proposal to invest in Malaysia Airlines and gain around 49 percent stake. Japan Airlines (JAL) is also looking to acquire a 25 percent stake in Mal...

Accenture opens innovation center in South Beach Road office
Accenture opens innovation center in South Beach Road office
By Mateen Dalal

Accenture, an Irish multinational professional services company, has recently opened a global innovation center within the Accenture’s office at South Beach Road, which is supported by EDB (Economic Development Board) in Singapore. It will pro...

Verrica unveils positive data from VP-102 study in molluscum treatment
Verrica unveils positive data from VP-102 study in molluscum treatment
By Mateen Dalal

Findings from the study are being produced at the 17th Annual Winter Clinical Dermatology Conference in Kohala Coast The data indicated a considerable increase in the percentage of patients with lesion clearance in VP-102 group Verrica Pharmaceu...