Microsoft, Telefonica announce new AI and edge computing partnership
Category: #tech  By Mateen Dalal  Date: 2019-02-26
  • share
  • Twitter
  • Facebook
  • LinkedIn

Microsoft, Telefonica announce new AI and edge computing partnership

Telefónica will expand the use of Microsoft’s Azure Cognitive Services over all customer relationship channels

The companies will also work to develop Telefónica’s smart applications for connected home devices

Microsoft Corp. and Telefónica recently announced a strategic partnership at the ongoing Mobile World Congress, for working together on projects to accelerate innovation at Telefónica and help transform the telecommunications industry.

Reportedly, the new partnership deal involves combining the power of Telefónica’s state-of-the-art networks and exceptional customer proposition with Microsoft’s Azure AI platform, for designing services that telcos will provide in the future. The agreement will also help evolve Microsoft’s edge computing strategy, which aims at positioning the company’s could division for the future, where a growing amount of application processing would be done closer to the end users.  

According to Telefónica, this partnership would build on the previous works of both the companies around the usage of data, as well as the Fourth Platform from Telefónica to power products such as its AI-powered digital assistant, Aura. The use of intelligent technology for transforming the network will remain a key focus of this partnership.

Telefónica, as part of the new agreement, would be expanding its use of Azure Cognitive Services across supplier and customer service channels, in addition to working with Microsoft to develop cloud-based connected home devices. The companies will particularly look to evaluate the use of Azure Cognitive Services as the basis for future smart applications of Telefónica, it informed.

Supposedly, Azure Cognitive Services enables users to benefit from the machine learning research of Microsoft for adding features like speech recognition into their applications. Telefónica already uses the service for Aura, its customer service chatbot.

Microsoft CEO Satya Nadella stated that, Telefónica has been leading in the use of AI to transform customer engagement, with this partnership helping to further build on this history of innovation. The companies will collaborate to apply the power of Azure and Azure AI in creating innovative experiences for millions of customers of Telefónica worldwide, Nadella added.

  • share
  • Twitter
  • Facebook
  • LinkedIn


About Author

Mateen Dalal    

Mateen Dalal

Mateen has completed his Bachelor’s degree in electronics and telecommunication engineering, post which he lent his proficiency to the industry, working as a quality and test engineer. Drawn intricately toward the field of content creation however, Mateen soon switc...

Read More

More News By Mateen Dalal

SpringWorks begins Phase 3 trial of desmoid tumor treatment in adults
SpringWorks begins Phase 3 trial of desmoid tumor treatment in adults
By Mateen Dalal

The company is looking forward to enrolling patients with desmoid tumors to confirm the clinical benefits of nirogacestat SpringWorks Therapeutics, a clinical-stage biopharmaceutical company, has reportedly announced the beginning of Phase 3 “...

Exelixis & Iconic Therapeutics ink exclusive license and option deal
Exelixis & Iconic Therapeutics ink exclusive license and option deal
By Mateen Dalal

The exclusive license & option agreement has been signed for a new Antibody-Drug conjugate program.   The program, named ICON-2, specifically targets Tissue Factor and would have a potential broad impact on oncology. Exelixis, Inc., (E...

JD.com invests $55 million to foster connected vehicle fleets
JD.com invests $55 million to foster connected vehicle fleets
By Mateen Dalal

The launch of logistic service has begun to reap early rewards regarding cost saving. The long-time rival of Alibaba and Amazon, JD.com, has reportedly announced to invest 376 million yuan (around $55 million) in Jiangsu Xinning Modern Logistics to ...