Dialpad, TelcoDataCloud to extend cloud communication in Australia

Dialpad Inc., a leading name in AI-led communication and collaboration, has joined hands with TelcoDataCloud – an independent telecom service and consultancy company.

Through this alliance, both the companies aim at strengthening Australian businesses with cloud innovation and communication technology.

Dialpad cloud-native communication solutions offer a truly unified Communications as a Service (TruCaaS) experience to customers. With TruCaaS technology extended through a single pane of glass, and AI at its core, Dialpad is known to help entities enhance their business communications and collaboration.  

San Francisco-based Dialpad also offers holistic, advanced communications channels that are developed on cloud architecture to offer reliability, flexibility, and unmatched security.

Easy to deploy and available on multiple platforms with an in-built Voice Intelligence, Dialpad provides a searchable history of each call, enhancing the channel of communication between employees, clients, and business partners working across the globe.

During the second quarter of 2021, TelcoDataCloud closed three major client deals with the help of Dialpad which included prominent players in building, producing, and sporting sectors. TelcoDataCloud integrated with these firms to find an innovative way of centralizing IT functions and enhancing the customer experiences.

Gerard D’Onofrio, Australia Country Manager at Dialpad, was quoted stating that the partnership with TelcoDataCloud will help extend the former’s cloud communication platform to more companies.   

With Dialpad witnessing rapid growth in Australia, the company is recording massive success with certain leading customers such as Bing Lee and Cricket Australia, Mr. Gerard added. 

Commenting on Dialpad’s novel offerings, Asa Grund, Director of Consulting at TelcoDataCloud said that Dialpad provides an innovative product with cost-effective contact center features and enterprise tools for various companies. By using the cloud-powered platform, Dialpad showcases the ability to scale up and down instantly along with overall simplicity and ease to use.   

A notable name in cloud communication platform for messaging, talking, meetings, and contacts in a single application- Dialpad serves over 7,000 of the most innovative enterprises across the globe with its advanced technology. Some of its clients include- Netflix, Amasia, ICONIQ Capital, Felicis Ventures, WeWork, T-Mobile, Twitter, and Splunk.     

Source Credit: https://www.businesswire.com/news/home/20210913005636/en/Dialpad-partners-with-TelcoDataCloud-to-bring-modern-cloud-communications-to-Australian-enterprises